تحليلات المخاطر
Who is about to churn, and what to do about it.
Customers → Risk analytics scores every active member from attendance frequency, days since last visit, and package expiry. Bands:
| Band | Meaning |
|---|---|
| Healthy | Attending at their usual rhythm |
| Watch | Frequency dropping |
| At risk | No visit for a while, package still valid |
| Critical | Package about to expire and not attending |
Each row has the member's last visit and a one-tap action (call, WhatsApp, note). The dashboard home shows the count per band and the trend.
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