الرسائل الجماعية
Pick an audience by stage, branch or package, write it in English and Arabic, choose your channels, send now or schedule — and see what landed.
Settings → Notifications → Broadcasts → Broadcast. Three steps.
Audience
By stage (lead, trial, active, expired, churned), branch, package, lead status, or a hand-picked selection of members. The recipient count updates as you narrow, and tells you how many were skipped for opting out of marketing.Message
Title and body in English and Arabic. Each member gets their preferred language. Pick channels: push reaches members with the app, email reaches everyone with an address — and the in-app inbox item is always included.Schedule
Now, or pick a time. A summary confirms before anything sends: "Send to 214 recipients on 3 channels."
Afterwards
The broadcasts table lists every send: when, the audience, the channels, recipients, sent, failed and who sent it — with View in log to see individual deliveries.
Audiences worth keeping
| Audience | Message |
|---|---|
| Expired, last 30 days | A comeback offer while they still remember the room |
| Active at one branch | A schedule change — nobody else needs to read it |
| On a specific package | A price change or a replacement product, before it is a surprise |
| Churned, 60–365 days | The quarterly win-back, alongside the playbook |
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